Returns & Exchanges

Due to the intimate and hygiene-sensitive nature of our adhesive body tapes, all sales are final; however, we offer exchanges for defective items or incorrect shipments within 14 days of delivery. Items must be in their original, unopened packaging to be eligible for a replacement or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 14 days of receiving your order, providing your order number and a clear photo of the unopened product.

• 2.
  Verification Review

  Our quality control team will review your request to ensure the safety seals are intact and the item qualifies for an exchange under our hygiene policy.

• 3.
  Return Shipping

  If approved, you will receive a Return Merchandise Authorization (RMA) and instructions on how to ship the items back to our warehouse.

• 4.
  Processing & Exchange

  Once we receive and inspect your return, we will issue a store credit or ship out your replacement tape within 3-5 business days.